Shipping Information

At Fatina, we prioritize providing optimal service with maximum availability and transparency to all our customers.

Shipping Timeframe We guarantee shipping between 7 and 12 working days. If you do not receive your package within 15 working days for any reason, please contact us at our official email address: info@fatina.shop.

Order Handling All orders are handled with the utmost care, insured, and trackable. Within 1-2 working days after your purchase, you will receive the tracking code of your package via email. Track your shipment by entering the tracking code on the “Track your parcel” page on our website.

Split Shipments If you order multiple products, they may be shipped in separate packages with the same delivery time.

Money-Back Guarantee Every purchase is covered by a 14-day money-back guarantee from the time of delivery.

For further shipping inquiries, please contact us at info@fatina.shop.

Accepted Payment Methods

PayPal Express / PayPal Pay securely with your PayPal account, benefiting from PayPal Buyer Protection. Payments are typically processed within moments, allowing us to fulfill your order promptly.

Credit Card (via Shopify, Apple Pay, Google Pay, Klarna) Use VISA, Mastercard, or American Express securely via Shopify, Apple Pay, or Google Pay. Have your credit card details ready at checkout for swift processing, usually within minutes.

Advance Payment Pay via bank transfer/advance payment. Once the full purchase amount is credited to our account, we will ship your order. Transfer times vary by bank, typically taking up to 3 working days.

Apple Pay Conveniently pay using Apple Pay during checkout. Confirm payment via the “Apple Pay” service on a supported Apple device, using payment data stored in the “Apple Wallet” app. Learn more at Apple Pay Support.

Google Pay Easily pay using Google Pay during checkout. Confirm payment via the “Google Pay” mobile app on a supported device, using payment data stored in the app. Learn more at Google Pay for Merchants.